1. Detailed description of goods and/or services

(Anthony Alan) is a business in the fitness industry that provides services and sells products

 

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email.

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

 

  1. Export restriction (Optional)

The offering on this website is available to South African clients only.

 

  1. Return and Refunds policy

The provision of goods and services by Anthony Alan is subject to availability. In cases of unavailability, Anthony Alan will refund the client

in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.

(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

 

  1. Customer Privacy policy

Anthony Alan shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal

information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

 

  1. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Anthony Alan bank account, the

details of which will be provided on request.

 

  1. Card acquiring and security

Card transactions will be acquired for Anthony Alan via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

  1. Customer details separate from card details

Customer details will be stored by Anthony Alan separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

 

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

 

  1. Responsibility

Anthony Alan takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,

customer service and support, dispute resolution and delivery of goods.

 

  1. Country of domicile

This website is governed by the laws of South Africa and Anthony Alan chooses as its domicilium citandi et executandi for all purposes under

this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

  1. Variation

Anthony Alan may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

  1. Company information

This website is run by Anthony Alan (sole trader / private company / close corporation) based in South Africa trading as

Anthony Alan and with registration number 2018/296615/07 and Director Leandro Eckardt

(Director(s)/Member(s)/Owner(s)).

 

  1. Anthony Alan contact details

Company Physical Address: B101 Upper Level, Cape Quarter Piazza, Dixon Street, de Waterkant , Greenpoint , Cape Town, 8001

Email: info@anthonyalan.co.za  Telephone: +27 (0) 21 418 0808